What Our Clients Say
Over the years, Madison and Dane County families have trusted Robin and Wil Guernsey to help them buy, build, and sell their homes. Here is what some of them had to say.
“Our realtors were organized and efficient. Very timely in getting back to us with all our questions.”
Molly and John, Sellers
“Robin and Wil made me feel confident in their opinion and really went the extra mile helping me and my wife find a place to live. They are wonderful people and great at what they do.”
Michael, Buyers
“Robin and Wil were extremely helpful, knowledgeable, and fun to work with!”
Terri and John, Sellers
“Robin consistently showed she cared about our wishes and interests. She was insightful about many details we hadn’t even thought of.”
Tim and Tamara, Buyers and Sellers
“Robin, Wil and Miranda were extremely helpful guiding us through the whole house buying process. This was important to us because we were moving to a new city and state.”
Linda and Gary, Buyers
“We have worked with Robin and Wil and Stark for 3 of our home purchases and have been so happy with everything. Robin and Wil are practically family by now!”
Peter and Jessica, Buyers and Sellers
“Use them as your role models. I don’t know what more I could have asked them to do. But my guess is that if I had asked, they would have done it.”
Leslie and Mike, Sellers
“Robin, Wil and Miranda were fantastic. They guided us through the entire process. The stager got us to a great place. They guided us through a very unemotional calculation of our listing price. It was actually higher than I had initially expected, but the fact that we had a full list offer in a day…”
Mike and Leslie, Sellers
“Robin and Wil made everything go very smoothly despite several bumps in the road. Robin and Will are a great team to have on your side. The little extra things like flowers for the open house and the cleaning crew were so helpful. I could not have been more pleased. I have already told several pe…”
Donna, Seller
“Excellent service from Robin and Wil.”
Cris and Kristine, Buyers and Sellers
“Robin and Will went the extra mile to assist in the sale, from using their own items for staging, to getting bids on minor work (and checking in while the work was being done). The cleaning crew at the end was invaluable. But mostly, we could depend on their honesty, which was most important.”
Marcia and Chris, Buyers and Sellers
“The process went so smoothly. It was easy! Wil and Robin were a pleasure to work with and made us very comfortable with the whole process.”
Sarah and Jared, First Time Buyers
“Our agents Robin Anderson-Guernsey and Wil Guernsey are the best real estate professionals we have ever worked with in over 25 years. They go above and beyond the call of duty. They are very caring and work 24/7 on behalf of their client. I would work with them again any time and recommend them to al…”
Murali and Jayanthi, Repeat Clients
“Hope all is well, and just an email to say thank you again for all your help in making the process such a wonderful experience.”
Bill and Kathi, Sellers and Buyers
“Robin and Wil worked very hard to help us sell our home. They respond to inquiries and requests quickly (even when they are supposed to be on vacation). They are extremely knowledgeable, and they truly care about their clients.”
Jamie and Brian, First Time Sellers
“Robin and Wil Guernsey! They were very patient and supportive, and they were awesome advocates for us, helping with many details we would have had difficulty navigating from out of town. And always smiling!”
Mary and Angie, New to Madison
“Robin and Wil Guernsey did just what they said they would do…sell the home. They went above and beyond to close this sale and were the utmost professionals. The Guernsey Team was awesome! They dealt with a difficult situation with grace and professionalism. I would recommend them and Stark to…”
Michael and Tammy, Sellers
“Robin was always available to us and works hard for us every time we have sold or bought anything. She has been our security blanket through our building process and her persistence with our builder is invaluable!”
Mike and Jenny, Sellers and Buyers
“The Guernsey’s were always kind and I felt that they really wanted to work to find me a buyer and a new home.”
Fern D, Seller and Buyer
“We loved Robin. She made us feel like we were the only clients she was working with and was available every time we needed her or had a question. She made us feel confident with our decision and supported us the whole way through. Thank you for helping us find the perfect home!”
Lauren and Andrew, First Time Buyers
“My agents treated me like I was buying a million dollar house, instead of a starter house, and helped me when I needed it and let me lead the way when I needed that too.”
Kris P, First Time Buyer
“I wanted to say thank you again to both of you for all of your help in closing this deal. All your work made things extremely easy for me. I particularly appreciate your patience in answering all of my questions as a first time homebuyer.”
Tim, First Time Buyer
“Thank you soooooo much Robin Guernsey!!! You are the best realtor EVER!!! We sincerely appreciated all of your dedication, advice and friendship throughout the process!!! Many, many hugs to you!!”
Dania and David, Buyers
“We would recommend Robin and Wil (and Stark) without hesitation. Like good sea captains, they helped us chart a course and reach our island of choice. It is an island that my wife will undoubtedly ask me to paint, but that is another story. Thanks again for a very pleasant experience.”
Carl and Jen, First Time Sellers
“I have been in the hospitality business for 25 years. I think a lot about how to best serve my clients and guests. Here is what I think makes Robin and Wil successful: be an honest dealer and be an ally for your customer, not saccharine or pushy. People appreciate sincerity. Show them a sense…”
Carl and Jen, First Time Sellers
“Robin’s focus on detail and thoroughness gave us tremendous reassurance in working with her. She laid every process out clearly in logical steps, detailing who was responsible for what piece and when it was to be accomplished. She always followed up with an e-mail, and made sure that extra c…”
Carl and Jen, First Time Sellers
“It was very satisfying when we were panicked late at night. A quick text to Robin was answered within minutes and we could put aside our anxiety and focus on something else. I don’t think a single communication waited more than an hour.”
Carl and Jen, First Time Sellers
“When our house sold much more quickly than we expected and we got cold feet about accepting a deal, they helped pull the deal together from the brink, without pressuring us. They also worked very well as a team, as you might expect from a husband and wife! They were always available and questions…”
Carl and Jen, First Time Sellers
“As this was our first sale (and one we were initially hesitant about) we appreciated their candid, but supportive, advice about how we could best reach our goal, and how we could best work together to that end. In short, the message was: you are in the driver’s seat, but here is how we can help…”
Carl and Jen, First Time Sellers
“We wanted to write you regarding our recent experience with Robin and Wil Guernsey during the sale and subsequent purchase of our new home. In short, we were tremendously pleased with our interactions with Robin and Wil, and Stark in general, as we also purchased a Stark listed home.”
Carl and Jen, First Time Sellers
“Thank you for all your help, support, knowledge, expertise and mostly your patience with us! With love, Kelly Jean and Jeff.”
Jeff and Kelly Jean
“You two really did a super job and work well together. You are on top of things and take care of the details, like I would. I felt like you were me and taking care of everything just fine.”
Connie and Jack, Absentee Sellers
“Robin has helped my wife and I with a number of real estate transactions over the last few years. What impresses us about Robin is that she more than excels in seemingly all aspects of the buying and selling process. Robin and Wil have shown us that they can consistently provide a very high level o…”
Ryan and Denise, First Time Sellers and Trade Up Buyers
“Very tenacious person, will go the extra mile for you!!”
Aiman, Lender
“Robin and Wil are 24/7 realtors who know the Dane County market like few others. They are certainly one of the best in the area, and will always have your best interest in mind. Whether you are selling or buying, you know that you will get 110%.”
Mike, Attorney
“They are ROCKSTARS!!! They can help whether you want to sell on your own or use them as realtors. They go ABOVE AND BEYOND for you buying or selling. They take the time to get to know you, they listen, and they have a lot of knowledge of the neighborhoods, and can even help you if you are out of the state!”
Shelley, Business Associate
“Robin and Wil really know their markets. They have a step-by-step guide on how to sell a house that is very helpful. The information they put into a presentation is comprehensive. They can tell you historical sale prices, right down to the neighborhood. They really give clients full value.”
Eric, Business Associate
“We are enjoying our home. Once in awhile we still kick back and think, we never thought we’d ever live in such a nice place. So much is due to your help!”
Mary and Jeff, Buyers
“They found us our dream home! It was everything we were looking for and then some, in a great neighborhood to boot.”
Doug and Steph, First Time Buyers
“We knew from the start that we were in the best of hands and we never looked back. We’re just so grateful for all you have done for us (and I’m sure that we don’t know the half of it) and for your friendship!”
Peter and Stacy, Sellers
“Thanks to you and Wil again for being so efficient and professional. The timeline was just as you predicted on the first day I met you!”
Gail, First Time Seller
“Thanks for all your help during our buying process. We will absolutely be recommending you guys to anyone we hear looking for a house! We appreciate all the time and energy you put into advocating for us. We are so happy! Thanks so much!”
Kelli and Ken, First Time Buyers
“We are so appreciative of your guys’ help. We are all unpacked and so happy with things.”
Kelli and Ken, First Time Buyers
“Robin, thank YOU. We owe you a huge debt of gratitude if nothing else. You have been awesome, and an absolute pleasure to do business with, and if I know of anybody wanting to sell or buy a house, I will recommend you whole heartedly.”
Brian and Larina, Buyers
“I’m still passing your name and contact info to others every chance I get. Always followed by the statement ‘best realtor ever!’”
Melanie and Shane, Buyers and Sellers
“Robin did a great job of helping out whenever needed, which was super given how busy we were in preparing to move to PA. In addition, her providing a stager and cleaning service were big plusses.”
Jeff and Nancy, Sellers
“Robin was great and I would recommend her to others. In fact, I recommended her to a co-worker who listed with Robin.”
Jeff and Nancy, Sellers
“Hard work really pays, and you are my realtor for life.”
Dick McNeely, Repeat Client
“We find Robin Guernsey to be a dedicated, motivated, creative and easy-to-work-with real estate agent, whose inputs are well-thought out and valuable. We have worked with Robin for the purchase of two homes thus far, and each time she has patiently and steadfastly helped us find the home that best suit…”
Murali and Jayanthi, Repeat Clients
“Robin made me feel like I was her only client. She is very good at what she does and she answered every one of my questions. She did a great job!”
Aaron, First Time Buyer
“Thank you for treating my friends so well! I am very confident in you representing them, as you’ve done such a fantastic job.”
Jake
“You were so attentive and helped calm me down when I got nervous. Your positive energy made the whole process enjoyable and less daunting. Thank you!”
Justine, Buyer
“You did a great job!! Thank you for working so well with my difficult schedule. We appreciate all of your help!! We have recommended you to all our friends!”
Teresa, Seller
“Robin, you are awesome and we are glad to have met you.”
Denise and Ryan, Buyers
“Your hard work made the transaction work.”
Bob, Seller
“You were so fantastic with my mom’s house…you made a very stressful situation bearable…I can’t thank you enough! I still can’t believe how everything just kind of worked out the way it did, and I hope the new owner is enjoying her home as much as my parents did.”
Heather, Seller
“Robin has strong marketing skills and will get you the exposure you need to get it sold.”
LuAnn, Former “For Sale by Owner”
“Robin worked hard following up with the potential buyer and clearly was a big help in the negotiation to make the sale. The closing went smoothly with her connection to Stark. She made sure all of the ducks were in a row before the big day.”
LuAnn, Former “For Sale by Owner”
“We started out selling the house as a FSBO with a listing on fsbomadison.com. After 6 weeks with little interest and no nibbles, we signed on with Robin. It was not difficult to choose her over some high pressure Realtor calls as well as another Realtor who did not follow up with us.”
LuAnn, Former “For Sale by Owner”
“All in all the entire process, while long, went very smoothly and I was always confident that Robin was on my side and working for me.”
Susan, First Time Buyer
“I found a house that was a flat fee MLS listing, which meant we were negotiating with the sellers directly, and Robin, with her courteous and professional manner, worked very hard to make that deal happen.”
Susan, First Time Buyer
“While I had done my homework on the home buying process, there are always things that a first time homebuyer would not think to consider. Robin was there every step of the way to make sure I did not forget anything or explain what I did not quite understand. She was always willing to come in to…”
Susan, First Time Buyer
“I placed an offer on a house to which I, admittedly, had an emotional attachment. It had some serious problems that I wanted the seller to attend to before proceeding. Throughout this ordeal, Robin remained professional even when the seller, the seller’s agent and their agency could not.”
Susan, First Time Buyer
“I began working with Robin as my buyer’s real estate agent in August 2007. From the start she was professional yet friendly and fun. Looking at houses was a pleasure and we looked at a lot of them. It did not take Robin long to figure out exactly what I was looking for, but it took me forever to…”
Susan, First Time Buyer
“Her professionalism in the real estate business made it easy for us in our house hunt. I don’t have enough words to appreciate all of the help that Robin has done for us. We will be only happy to recommend Robin to our friends.”
Joy and Angelina, Buyers
“If anyone ever has a question about you, your services or what it is like to be a client of yours, please feel free to have them contact me. I look forward to buying and selling more homes with you in the future and referring our friends and family so you can take just as good care of them, as y…”
Josh and Christy, Buyers
“I could not recommend you highly enough to someone who is in search of their 1st home or retirement home. Your knowledge of the real estate market and willingness to put up with my mentality shows your professionalism and ability to find the right home for people.”
Josh and Christy, Buyers
“There are so many things to thank you for. I have never received such prompt and professional service from someone, as I did from you.”
Josh and Christy, Buyers
“Thank you for being such a fighter and such a great new friend!”
Anna, First Time Buyer
“Thank you for all your hard work helping me buy (my first home)! We have had many conversations about the house, and we feel so lucky that we found the house and that we had you to help us through the whole process. I can’t wait to move in!”
Laura and Mike, First Time Buyers
“Robin, Christy and I wanted to write you a letter to personally thank you for helping us purchase our 2nd home. Our first home buying experience left us a little ‘gun shy’ and we were skeptical as we moved forward in finding a new place to live. Thank you for making it easy!”
Josh and Christy, Buyers
“My husband and I were fortunate to have Robin Guernsey as our agent when we started looking for a house in Madison. Robin was extremely patient, knowledgeable, and very courteous with us, driving to numerous houses, giving advice on the pros and cons of each house that we looked at, and made sure th…”
Joy and Angelina, Buyers
“We appreciated your hard work and how smooth the closing went. What a relief to only have one house.”
John and Merrie, Former FSBO
“I am happy to recommend Robin (and I have actually passed her name on to a couple of people already since we closed on our house). I thought she did a great job marketing our house and being very available to me whenever I had questions or concerns, and to people interested in seeing my house. I was…”
Leah and Doug, Former FSBO
“I shopped around for a buyers agent for a few weeks before I found Robin. Believe it or not, she was the only one who actually listened to what I was looking for and what my situation was.”
Susan, First Time Buyer
“We will definitely recommend you to our friends, we’ve enjoyed working with you! And I’m sure we’ll be in touch again someday when we’re ready for our next house.”
Cory and Andrea, First Time Buyers
“Dearest Robin, thank you so much for all of your help selling our home and finding our dream house. We would have given up without you!”
Tara and Richard, Second Time Homeowners
“Robin sold my home in the University Hill Farms neighborhood in Madison. She sold my home within 14 days of listing it with her. I would recommend Robin to anyone looking for a dedicated full-time Realtor.”
Jean, Former “For Sale by Owner”
“Thank you so much for everything you have done. You made buying our 1st home an enjoyable experience. We appreciate the long nights and weekends you spent working with us. You have gone above and beyond our expectations. Thank you so much.”
Natalie and Micah, First Time Buyers
“Robin helped sell my mother-in-law’s house after she passed away last June. I can easily recommend Robin. She was very responsive and timely with all of our questions and concerns.”
LuAnn, Former FSBO
Ready to add your own story? Call or text Robin and Wil at 608-213-8778, or send a message and we will be in touch.
Guernsey Real Estate Co 